Hi, I'm Melissa.
Content Designer
UX Writer
Conversationalist
I can talk to anyone and write about anything.
About Me
​It's great to meet you.
I grew up on Long Island, NY, and now live in Chicago, IL.
​
One of my earliest dream jobs was to follow in Harriet the Spy’s [quiet] footsteps. I loved observing people and writing the truth—an early spark for my passion for storytelling. My career began in journalism, evolved into instructional content design and development, and led me to earn a UX design certificate. Along the way, I discovered a love for creating thoughtful user experiences while staying grounded in my love for writing.
Part of my career path was a happy accident, but every step has strengthened my ability to craft clear, purposeful, and engaging content that meets user needs.
Outside of work, I enjoy painting, reading, warm days by the pool or beach, cosmetics, and exploring art fairs and farmers' markets (I never skip the samples).
Extra Details About Me
Personal Skills
Empathetic
Personable
Accountable
Sincere
Observant
Curious
Emotionally intelligent
Resilient
Adaptable
Reflective
Compassionate
Professional Skills
UX writing
Technical writing
Content strategy & design
Cross-functional collaboration
Communication
Storytelling
Research & interviewing
Simplifying language
Voice & tone adaptation
Agile processes
Iterative design​
Tools
Figma
Adobe Creative Cloud
Microsoft Office
Google Workspace
Miro
Canva
Articulate 360
Vyond
SnagIt
AP Stylebook
Jira
Asana
AI writing tools
Slack
Zoom