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Hi, I'm Melissa.

Content Designer

UX Writer

Conversationalist

I listen to real talk | make sense of it |
and share it in writing

Melissa Wasserman in a photo booth

About Me

Melissa Wasserman in a photo booth

​It's great to meet you.

I grew up on Long Island, NY, and now live in Chicago, IL.
​
​One of my earliest dream jobs was to follow in Harriet the Spy’s [quiet] footsteps. I loved observing people and writing the truth—an early spark for my passion for storytelling. My career began in journalism, evolved into instructional content design and development, and led me to earn a UX design certificate. Along the way, I discovered a love for creating thoughtful user experiences while staying grounded in my love for writing.
 
Part of my career path was a happy accident, but every step has strengthened my ability to craft clear, purposeful, and engaging content that meets user needs.
 
Outside of work, I enjoy painting, reading, warm days by the pool or beach, cosmetics, and exploring art fairs and farmers' markets (I never skip the samples).

More About Me

Personal Skills

Empathetic

Personable

Accountable

Sincere

Observant

Curious

Emotionally intelligent

Resilient

Adaptable

Reflective

Compassionate

Professional Skills

UX writing

Technical writing

Content strategy & design

Cross-functional collaboration

Communication

Storytelling

Research & interviewing

Simplifying language

Voice & tone adaptation

Agile processes

Iterative design​

Tools

Figma

Adobe Creative Cloud

Microsoft Office

Google Workspace

Miro

Canva

Articulate 360

Vyond

SnagIt

AP Stylebook

Jira

Asana

AI writing tools

Slack

Zoom

My Resume

10+ years of experience

I've been talking to people for the sake of creating usable content for about 13 years.​​

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